A telephone solution is the core for success for many companies, no matter the size. The quality of a call center and the associated system can be alpha and omega for the customer's experience of the company.
This is why, we here at COMTALK would more than like to help you and your company set up the call center for you.
Let us help you with the technical call center setup so you can use the energy of your core business.
.. And we have the opportunity to deliver everything from traffic to the neccessary hardware, software, traffic access and hereby service.
At COMTALK we provide call center setups for any size of customer. We currently have customers that receive 1,000 calls a day and also customers who receive up to 3.5 million calls a day.
We provide solutions to customers worldwide, which has given us an invaluable experience with lots of different types of customers and their related needs.
We would like to have a dialogue with your company about your needs and the needs for your call center.
We will assemble an optimal solution for you, which will result in better customer experiences and potentially help you reach a greater result on the bottom line.
In the case that you are interested in hearing more about our call center solution, and how we may help you, then you are more than welcome to contact our consultant, Mads Mortensen, on tel. 69 906 902.
We have the opportunity to set up different call center dialer systems all depending on your needs.
As an example, we can provide standard solutions with associated CTI, where you can easily handle incoming and outgoing calls straight from a computer desk.
We also have more advanced dialer systems, such as auto dialer, predictive dialer, which uses advanced algorithms to optimize your agents time on the phone, so the idle-timer is being reduced to allow more talk-time with your customers.